Organising your is easy

Getting the most from your fundraising project is easy if you follow the 6 easy steps to success.  Please spend some time reading through these few stages as they will give you a full understanding of the process from start to finish.

1. ORDER YOUR FREE ARTWORK PACK

Existing Clients

  • Login to your existing account
  • Create a NEW project
  • Order your FREE drawing templates

New Clients

  • Register a NEW account with us
  • Create a NEW project
  • Order your FREE drawing templates

2. CREATE SOME FABULOUS DESIGNS

get creative

  • have your children create some fabulous designs on the supplied drawing templates.
  • RECORD EVERY CHILD’S NAME AND CLASS ON THEIR DRAWING TEMPLATE AS CLEARLY AS POSSIBLE

once they all done…….

  • return all your drawings to us in the pre-addressed box (envelope for small orders) that we sent to you
  • remember to include your “return slip” so we know where they have come from!
  • COMPLETE YOUR ONLINE “PROJECT SETUP” SO THAT WE CAN PRODUCE YOUR ORDER FORMS (SEE NEXT STEP)

IMPORTANT TIP

remember to read all the artwork guidelines on the template and on our website to get the most out of your project and avoid mistakes.  PLEASE COMPLETE YOUR PROJECT SETUP ONLINE WHEN SENDING YOUR DRAWINGS BACK TO US.  WE CAN’T PROGRESS YOUR PROJECT UNTIL WE HAVE THE REQUIRED INFORMATION.

3. PERSONALISED ORDER FORMS

SCANNING AND NAME RECORDING

  • ON RECEIPT OF YOUR DRAWINGS WE WILL SEND AN EMAIL TO LET YOU KNOW THEY HAVE ARRIVED SAFELY.
  • WE WILL THEN SCAN YOUR DRAWINGS AND RECORD YOUR CHILDREN’S DETAILS ON OUR SYSTEM.

printing your personalised order forms

  • FROM THE DRAWINGS AND NAMES RECEIVED WE WILL CREATE A SET OF PERSONALISED ORDER FORMS (ONE PER DRAWING RECEIVED).  THESE WILL SHOW THE DRAWING WE HAVE SCANNED TOGETHER WITH THE NAME/CLASS RECORDED FOR EACH CHILD.
  • THE ORDER FORMS WILL SHOW ALL AVAILABLE PRODUCTS AND YOUR PRICING TOGETHER WITH HOW PARENTS SHOULD MAKE PAYMENT TO YOU.
  • IT TAKES UP TO 7 WORKING DAYS FROM RECEIPT OF DRAWINGS TO DISPATCH OF YOUR ORDER FORMS (TYPICALLY BY POST, ROYAL MAIL).

4. RECEIVING ORDERS FROM PARENTS

RECORDING YOUR ORDERS

  • AFTER RECEIVING YOUR PERSONALISED ORDER FORMS YOU SHOULD DISTRIBUTE THEM TO PARENTS WHO WILL THEN RETURN THEM TO YOU WITH PAYMENT FOR THEIR ORDER.
  • ON RECEIVING ORDERS FROM PARENTS YOU SHOULD ENTER THEM ON THE PRE-POPULATED EXCEL SPREADSHEET.  AFTER RECEIVING ALL ORDERS FROM PARENTS (AND AFTER YOUR DEADLINE) YOU SHOULD UPLOAD THE SPREADSHEET TO OUR WEBSITE AND PLACE YOUR BULK ORDER WITH US.
 

PRINTING & delivery

  • AFTER YOUR RECEIVING YOUR ONLINE THROUGH OUR WEBSITE WE WILL COMMENCE WORK ON PRINTING YOUR ORDER.
  • yOUR ORDER WILL BE DISPATCHED UP TO 2 WEEKS AFTER YOUR ONLINE SHOP CLOSES

5. RECEIVING YOUR ORDER

RECEIPT OF YOUR ORDER

  • YOUR ORDER WILL ARRIVE BY COURIER (dpd) TO YOUR CHOSEN DELIVERY ADDRESS AND WILL REQUIRE A SIGNATURE ON RECEIPT.
  • PLEASE CHECK YOU HAVE RECEIVED ALL THE BOXES SENT (THEY ARE LABELLED AS 1/3, 2/3, 3/3 ETC) AS MANY OF OUR ORDERS ARE LARGE AND SPLIT OVER MULTIPLE BOXES.
  • CHECK THE ORDER FOR COMPLETENESS ON ARRIVAL AGAINST YOUR ORDER CONFIRMATION AND/OR THE CHECKLIST INCLUDED IN THE BOX.
  • WE WILL INCLUDE YOUR INVOICE IN THE BOX WITH YOUR ORDER.

IMPORTANT TIP

ALWAYS CHECK YOUR ORDER UPON RECEIPT AGAINST THE ITEMS ORDERED.  WE CHECK EVERY ORDER FOR COMPLETENESS BEFORE IT LEAVES OUR FACTORY SO WE KNOW IT IS COMPLETE.  IF ITEMS DO NOT ARRIVE HOME WITH PARENTS IT IS 99/100 TIMES BECAUSE THEY HAVE BEEN MISPLACED IN THE SCHOOL.  PLEASE CHECK THE ORDER ON RECEIPT THEN YOU KNOW WHEN ITEMS HAVE BEEN MISPLACED.

6. DISTRIBUTING YOUR ORDER

getting orders to parents

  • we try and make distributing your order as easy as possible
  • all items comes labelled with your child’s fullname AND CLASS (IF REQUESTED) OR ELSE WITH A CODE THAT WILL IDENTIFY THE CHILD’S CLASS FOR EASY DISTRIBUTION.

any problems?

  • we will be printing hundreds of personalised items with hundreds of unique names and unique pieces of artwork.  all of our critical processes are computer controlled and our unique checking procedures mean we can be 99.9% certain that we deliver every item on your order.

PAYMENT

  • AN INVOICE WILL BE INCLUDED WITH YOUR ORDER WHICH IS PAYABLE WITHIN 30 DAYS.