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Delivery

HOW ARE THE ORDERS DELIVERED?
Once your order is ready to be shipped you will be notified via email, your order will then be sent via tracked courier (typically DPD). Your order is shipped as a complete order and may contain several boxes. The delivery will require a signature, conseq .........

IS THERE A DELIVERY CHARGE?
Delivery is free for all orders over £100. We do not charge for the delivery of templates and order forms. When you return the drawing templates (and order forms if you choose too) you will pay the postage to send them to us, they are not sent with prepa .........

ONCE I HAVE RECEIVED MY ORDER WHAT CAN I DO IF THERE IS A PROBLEM WITH AN ITEM RECEIVED?
All orders are sent out with a check list and instructions on how to distribute your order. If you have a problem with your order or any item on your order you can report this via our online resolution tool. Via your online account the resolution tool wil .........

HOW WILL THE ORDER BE PACKED?
All orders are sent out in strong cardboard boxes. The order will be sent with a check list which shows all of the items that have been printed and packed. Where possible cards, tags and value packs will be grouped into classes. Typically any mug orders .........



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