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Receiving your order

WHAT IS THE DEADLINE FOR PLACING ORDERS?
To ensure all order are despatched before the end of term all orders need to be placed online or order forms received at our offices on or before Friday 30th November 2018. We will cease to accept orders after our deadline date. Please note it can take up .........

HOW LONG DO ORDERS TAKE TO PRINT?
From the date of your 1st order production takes 2 weeks to process, print and despatch your complete order. You will be sent updates to keep you informed as your order progresses.
ONCE I HAVE RECEIVED MY ORDER WHAT CAN I DO IF THERE IS A PROBLEM WITH AN ITEM RECEIVED?
All orders are sent out with a check list and instructions on how to distribute your order. If you have a problem with your order or any item on your order you can report this via our online resolution tool. Via your online account the resolution tool wil .........

HOW WILL THE ORDER BE PACKED?
All orders are sent out in strong cardboard boxes. The order will be sent with a check list which shows all of the items that have been printed and packed. Where possible cards, tags and value packs will be grouped into classes. Typically any mug orders .........



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